Specialized Service

Process Automation

We transform manual operations into automated flows. AI agents, intelligent workflows, and business rules working 24/7.

Why Automate?

Process automation doesn't just save a few minutes here and there—it redefines how you manage customer relationships. By eliminating repetitive tasks like data entry, manual follow-ups, and email approvals, your teams recover valuable time for strategic activities. Automated workflows increase speed, reduce errors, and ensure consistency in every customer interaction.

Processes We Automate

Real example of an automated flow in Creatio. Click the image to enlarge.
Creatio process automation diagram for commercial management and onboarding workflows

Lead Management

Automatic capture, scoring, territorial assignment, nurturing sequences, and escalation to sales when ready.

Sales Pipeline

Stage updates, follow-up reminders, stalled opportunity alerts, and close notifications.

Approvals

Multi-level approval flows for discounts, contracts, budgets, and internal requests with automatic notifications.

Customer Service

Case routing, automatic SLAs, time-based escalation, suggested responses, and post-resolution surveys.

Communications

Trigger-based automatic emails, welcome sequences, renewal reminders, and internal notifications.

Automated Reports

Real-time dashboards, weekly email reports, out-of-range KPI alerts.

AI Agents & Intelligent Workflows

Creatio integrates AI capabilities natively. We deploy intelligent agents that:

Analyze data and generate actionable insights
Prioritize opportunities and recommend next-best actions
Autonomously automate routine tasks
Improve accuracy, speed, and customer experience

Ready to automate your processes?

We identify automation opportunities and design workflows that transform your operations

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